Web Self Service, Customer Self Service, Web SelfService, Customer SelfService, dynamische FAQ-Systeme, dynamisches FAQ-System, intelligente Suche, FAQ-System, FAQ-Software, Katalog-System, webbasierter Self Service, webbasierter SelfService, webbasierter Customer Self Service, Call-Center,...
moreCallCenter Lösung, CRM, DMS, Dokumentenmanagement, e-Mail, E-Mail Management, E-Mail Response Management, Enterprise Response Management, E-Mail Verwaltung, eCRM, ERM on Demand, Fax-Bearbeitung, Fax-Handling, Fax Management, Help Desk Software, Inbound E-Mail Bearbeitung, inexso ERM, Kategorisierung, Keep Owner, Klassifizierung, Autoresponse, KnowledgeBase, Knowledge Management, Kundenservice, Künstliche Intelligenz, OCR, Optical Character Recognition, Priorisierung, Routing, Selbstlernend, Spamabwehr, Texterkennung, Volltextsuche, Workflow, Workflow Management, Beschwerdemanagement, Reklamationsmanagement, Kundenbefragung, User-Help-Desk, Langzeitarchivierung, inexso - information exchange solutions GmbH, JSF, Tobago, J2EE
Hosting company: Deutsche Telekom AG
Tags: Service Web, Self Service, Knowledge_Management, Workflow Management, Mail Management, Optical Character Recognition, Faq Software, Web Self Service, Enterprise Response