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Site: crm2.typepad.com (Brent's Social CRM Blog)
This blog to share information I find on how small and mid-size companies can use social media and other web 2.0 stuff can be integrated into customer relationship management to help find, catch, keep and relate to good customers
Hosting company: SIX APART
Tags: Social Media, Web 2, Crm, Relationship Management, Customer Relationship Management, Customer Relationship, Social Crm
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